Privacy 2018-03-08T15:48:37-06:00

Privacy Policy

Site Terms & Conditions

By using the Grandma’s, Inc. site (the “Site”) you are agreeing to be bound by the following Terms and Conditions:

The trademark Grandma’s Saloon & Grill® as well as certain logos and other Marks used in the Site (the “Marks”) are owned by Grandma’s Inc. You may not use the Marks displayed on this Site, or any other content on the Site, except as provided in these Terms and Conditions. Any other use is strictly prohibited and Grandma’s Inc. will take all necessary action to enforce its rights.

You should assume that everything you see or read on this Site is copyrighted and may not be used except as provided in these Terms and Conditions. You may download one copy of the contents of the Site to one computer for your personal and noncommercial home use provided you do not change any copyright, trademark, or other proprietary notice. If you modify or use the materials for any other purpose, you will be violating the intellectual property rights of Grandma’s Inc. which it vigorously protects.

The Site provides you an opportunity to communicate with us. Please be aware that any communication, whether it be suggestions, ideas, graphics, or other material, to Grandma’s, Inc. through the Site or otherwise will be treated as nonconfidential and nonproprietary. Anything you submit, transmit, or post becomes the property of Grandma’s Inc., ( hereinafter “Grandma’s”) and Grandma’s is free to use, without being limited thereto, any ideas, concepts, suggestions, graphics, photography, or know-how contained in any communication for any purpose whatsoever, whether commercial or noncommercial, without payment of any compensation to you.

Grandma’s has used reasonable efforts to include accurate and up-to-date information on the Site; however, it makes no warranties or representation as to the accuracy of its contents. Grandma’s does not assume any liability or responsibility for any errors or omissions in the contents of the Site.

This Site and all content, included or available therein, are provided “As Is” and “As Available” with all faults. THE CONTENT IS PROVIDED WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, SECURITY AND ACCURACY (ALL OF WHICH ARE DISCLAIMED). Grandma’s does not represent or warrant that your use of the Site will be uninterrupted, error free, secure, free of viruses or other harmful components, or that any content is accurate or correct. Your use of this Site is solely at your own risk. Because some jurisdictions do not permit the exclusions of certain warranties some of these exclusions may not apply to you. Under no circumstance shall Grandma’s subsidiaries, or affiliates and each of the foregoing directors, officers, employees, agents, contractors, counsel, successors and assigns be liable for any damages or injury whether direct, indirect, punitive, incidental, special or consequential that results from the use of or inability to use this Site or any portion thereof including, without being limited thereto, any offering that may be made therein. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Grandma’s had been advised of the possibility of such liability. The total liability of Grandma’s to you for all losses, damages and causes of action (in contract, tort, including without limitation, negligence, or otherwise) will not be greater than the amount you paid to access the Site. You may bring no claim against Grandma’s more than one (1) year after the action arose. Because some jurisdictions do not allow the exclusion of incidental or consequential damages the liability of Grandma’s in such jurisdiction shall be limited to the extent permitted by the law thereunder.

Grandma’s makes no representation about any other site that you may access through its Site and is not responsible for the contents of any other site. Unless expressly stated, Grandma’s does not endorse any products or services offered by any company or person linked to its Site. You may not create a link to the Grandma’s Site without first obtaining its written permission.

You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any laws. Grandma’s will fully cooperate with any law enforcement authorities or court order requesting or directing it to disclose the identity of anyone posting any such information or materials.

This Site is controlled by Grandma’s from its offices within the United States of America. Grandma’s makes no representation that all of the contents of the Site are appropriate or available for use in other locations, and access to the Site is prohibited from locations where some or all of the content is illegal. If you choose to access this site from other locations, you do so on your own initiative and you are responsible for compliance with applicable local laws. You may not use or export any contents of the Site in violation of U.S. export laws and regulations. Any claim relating to the Site content shall be governed by the internal substantive laws of the State of Minnesota without regard to its conflict of law principles. You agree and hereby submit to the exclusive personal jurisdiction and venue of the Federal and State Courts located in St. Louis County, Minnesota USA.

Any failure by Grandma’s to enforce any of its right under these Terms and Conditions or under applicable law shall not constitute a waiver of such rights. If any provision of the Terms and Conditions shall be deemed unlawful by a Court of competent jurisdiction, or for any reason unenforceable, then that provision shall be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions hereunder. These terms and conditions contain the entire agreement between you and Grandma’s relating to your use of the Site.

Grandma’s may, at any time, revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions.

Privacy Statement

Will my information be secure?

All the appropriate security measures are in place to protect you against the loss, misuse, or alteration of your personal information, including your credit card.

We are committed to using any information you give us in a responsible manner. You’re very important to us and we want to provide you with a safe and secure online experience.

If you’re still unsure about ordering over the Internet, call 1-800-706-7672, and we’ll take your order over the phone.

How about privacy?

As a visitor, our Site automatically recognizes your Internet service provider, but you can’t be identified as an individual. For customers who make a purchase, we do collect information on which pages are accessed at our site. We use this information to improve your overall shopping experience. We also keep track of information volunteered during the order and registration processes – and we keep this information confidential.

We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us to complete your transaction over the phone by calling 1-218-727-2250 or 1-800-706-7672 Monday – Friday 8:00 am – 5:00 pm Central Time.

What is your guarantee policy?

Shopping with GrandmasRestaurants.com is guaranteed to be safe. We wouldn’t have it any other way. In fact, we back every credit card purchase with our Safe Shopping Guarantee.

We guarantee that every order you place at GrandmasRestaurants.com will be safe. Your satisfaction is 100% guaranteed. No hassles, No exceptions.

Guarantee Details:

In order to provide you with a safe shopping experience, GrandmasRestaurants.com may contact you to ensure the integrity of your order.

In the event of unauthorized use of your credit card, you must notify your credit card provider as soon as possible.

If you experience a problem with any product, shipping, or service, please notify us promptly. We will be happy to assist you with a replacement or refund in the event of damage during shipping or error on our part. Please keep all packaging and items and contact our customer service within 24 hours of delivery. 1-218-727-2250 or 1-800-706-7672 Monday – Friday 8:00 am – 5:00 pm Central Time.

Shipping charges are not refundable.

How do I contact Grandma’s?

By Postal Mail:

Grandma’s Restaurant Co.

Customer Satisfaction

525 Lake Avenue South

Duluth, MN 55802

By Phone:

To contact our corporate offices, please call 1-218-727-2250 or 1-800-706-7672 Monday – Friday 8:00 am – 5:00 pm Central Time.

By Email:


To Unsubscribe from Grandma’s Restaurant Co. Email:

If for any reason you would like to be taken off the email list that notifies you of upcoming events, offers, and sales, simply reply to the email with the word REMOVE in the subject line, or send us your request to info@grccorp.com.

Email hoaxes

Any fraudulent email “chain” promising Grandma’s Gift Cards or other such special offers for forwarding the message does not have any connections with Grandma’s Inc. The message may contain promises of offers and a confirmation number after forwarding the message to a specific number of email addresses. Grandma’s, Inc. does not sponsor or endorse this type of activity and is unable to fulfill these requests